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Tenant settings

New users who register for Logto Cloud are automatically onboarded to a free Development (Dev) environment tenant. You can explore all features in this tenant.

If you want to create a separate tenant for Production (Prod) env or a new project, click your current tenant name in the top-left corner of the top bar. In this menu, you can switch between tenants or create a new one.

Click "Create tenant", then:

For an existing tenant, go to Console > Tenant settings > Settings. Here, you can:

Tenant region​

When you create a tenant, you can choose the region where the tenant data is stored. It cannot be changed after the tenant is created. Here are the available regions:

  • Europe (Netherlands)
  • West US (Arizona)
  • Australia (Australia East)
  • Japan (Japan East)

Usually, you should choose the region closest to your customers to minimize latency and improve performance.

Logto leverages the global edge network to deliver the best performance and availability for your applications. The request routing is optimized to ensure that your users are always connected with the best-performing option.

note:

Looking for another region? Get in touch with us to:

  • Request a new public cloud region
  • Inquire about a Logto Private Cloud deployment in your preferred location

Tenant types: Dev vs. Prod​

There are two types of tenants in Logto Cloud: Development (Dev) and Production (Prod). With this tenant differentiation, you can better manage your projects across different environments for efficiency and, at the same time, enjoy the full value of Logto.

You can choose your tenant type during creation. When you’re ready to go live for production, there are two options:

  • Create a new Production tenant
    Set up a fresh production tenant and configure it from scratch. This is ideal if you want to keep development and production environments separate.

  • Convert your current Dev tenant to Production
    If you prefer not to redo the configuration or migrate users, you can upgrade your existing Development tenant to a paid Production tenant.

    • Convert to a Pro plan: Go to Console > Tenant settings > Settings, then click "Convert" to upgrade by self-service. Any paid features you’ve used in the dev tenant will carry over to the Stripe checkout.
    • Convert to an Enterprise plan: Contact us and we’ll help you complete the upgrade.
    note:

    Once converted, the tenant cannot be reverted to a Dev environment; please confirm you’re ready before proceeding.

Development​

The development tenant (dev tenant) is primarily intended for testing purposes and should not be utilized in a production environment. These tenants allow access to premium and paid features available in paid plans, free of charge and without requiring a subscription.

However, there are certain limitations that apply to development tenants:

  • Dev tenant will automatically delete users and organizations over 90 days.
  • A banner appears during the sign-in experience, indicating that the tenant is in development mode.
  • Development tenants may have quota limits on specific features. These limits are explained on the feature details page, if applicable.
  • Logto may update the development tenant's quota limits, and we will try our best to notify you in advance.
FeatureEntity limit
Included tokens100k per mo
Applications
Total applications100
Machine-to-machine apps100
Third-party apps100
API resources
Resource count100
User authentication
Social connector100
Enterprise SSO100
User management
User roles100
Machine-to-machine roles100
Permission per role100
Organizations
Organization count5,000
Users per organization5,000
Organization roles100
Organization permissions100
Developers and platform
Webhooks10
Audit log retention14 days
Tenant members20

Production​

The production tenant is where end-users access the live app and you might need a paid subscription. You can subscribe to the Free plan or Pro plan to create a production tenant. If you subscribe to the Free plan, you can only create up to 10 tenants.

Enable MFA​

Enhance your workspace security by requiring Multi-Factor Authentication (MFA) for all members in your Logto Pro/Enterprise tenant.

Since self-service is not yet available, please contact us to enable this feature.

Enable Enterprise SSO​

Logto Cloud supports enterprise Single Sign-On integration for Enterprise Plan tenants, including providers like Google Workspace, Okta, Azure AD, and more.

To get started, please contact us. We’ll help you set it up quickly.

Leave tenant​

An admin can invite additional members to this tenant.

If there is at least one other admin (role), or if you're a collaborator (role), you can choose to leave the tenant. After you leave, all resources in the tenant will remain, but you will no longer have access to them.

If you are the last admin, you must assign another collaborator as an admin before you can leave.

Delete tenant​

Admins can delete a Logto tenant. Deleting a tenant permanently removes all associated user data and configurations. This action CANNOT be undone. Logto will ask you to enter the tenant name to confirm and help prevent accidental deletion.

If you need any help, please contact us by email.

FAQs​

How to migrate between Logto tenants or between Cloud and OSS, or export all user data?​

You can currently convert your Development tenant to a paid plan Production tenant by yourself. Learn more

However, self-service migration (all configurations and user data) between Logto Cloud and OSS version is not supported. If you need this service, please contact the Logto team to discuss your options.

If you plan to stop using Logto Cloud for a project, Logto can help you export all user data. Please reach out to us.

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